Terms and Conditions

Health and Safety

1. You are required to complete a health screen prior to embarking on any exercise programme, it is your responsibility to keep your teacher informed of any health precautions that you encounter after you have completed the health screen. It is also your responsibility to advise your instructor if any exercise causes pain or discomfort so that an alternative may be offered.
2. Participants arriving after the warm-up (i.e. +5 mins after start) may be refused entry due to safety restrictions. Sessions will be approx. 55 mins, allowing for smooth transition between classes.
3. If it is perceived that you may suffer discomfort or injury due to a physical restriction your teacher will recommend alternative exercises to ensure your safety. You may be at risk if you ignore safety advice!
4. Please wear comfortable clothing and suitable footwear. Mats and equipment will be provided and tap water is available

Bookings & Payment

1. Beginners Pilates Inductions – Courses last 8 weeks, and are payable by cheque in advance. Payment is required no later than 1 week prior to the course start date. If payment is not received, your place will be offered to the next person waiting. The first class is free with no obligation to enrol onto the course. A full refund will be given in this instance.
2. Pilates (All levels) - Subject to appropriate level and availability you will be allocated and reserved a place on a session of your choice. You are required to make payment for this reservation on the 3rd of every month by standing order. Standing order forms are available from your instructor.
3. Termination – Cancellation of standing order payment will result in termination of your reservation and your place will be offered to the next person on the waiting list. You are required to give 2 weeks notice of your intention to cancel your place. Please note it is your responsibility to cancel your Standing Order if you are not making it to class for any reason. Body Electric Fitness will not refund retrospective overpayments.
4. Missed Pilates Sessions - Refunds for individual weeks will not be offered. You may ‘bank’ any sessions you miss and catch up on an alternative Pilates session. Please use catch up sessions within 6 weeks. This offer is subject to availability of places and can be withdrawn at any time without notice. If the class is an equipment based class, equipment will be allocated to clients regularly booked onto that class before ‘catch up’ clients.
5. Important Note - You cannot save a number of banked sessions then suspend your standing order payment whilst you use the sessions up. We do not operate a ‘pay as you go’ policy. Any banked sessions must be used in addition to your regular class.

General Information

1. In the event of teacher holiday or illness, reasonable endeavour will be made to cover the class, however on rare occasions a class may be cancelled. You will be refunded the cost of the class/es cancelled by personal cheque within 2 weeks.
2. All our teachers are fully qualified, first aid trained and insured. A copy of certificates are readily available and you are most welcome to view them.